Privacy Policy

This Privacy Policy governs the manner in which Aerem Solutions Private Limited (Aerem) and/or all of its direct or indirect affiliates,subsidiaries including Aerem Finance Private Limited; uses, collects, maintains and discloses information collected from the users (each, a "User") of the / website ("Site") when you access or use our website and other online services that link to this Privacy Policy (collectively, "Services"). This Privacy policy applies to the Site and all products and services offered by Aerem.

Aerem will collect and handle user data in accordance with the following Privacy Policy, with the aim of incorporating principles such as transparency, accessibility, sanity, and usability. This document is part of Aerem's Terms of Service, and by using (the "Website"), the individual agrees to the terms of this Privacy Policy and the Terms of Service. Please read the entire Terms of Service and refer to them for definitions and contact information.

What Personal Information Do We Collect?

Aerem may collect and process such information from the Users during their use of website, including but not limited to the below mentioned:

  • Information that the Users provide to Aerem by filling in forms on the website. This will include contact information such as name, email address, mailing address, phone number, financial information, credit check information, if any, unique identifiers such as user name, password, account number, preferences, favourites lists and Transaction History.
  • Information that the Users provide when they write directly to Aerem (including by way of an email message);
  • Information that the Users provide to Aerem over the telephone. Aerem may make and keep a record of the information shared by the Users;
  • Information that the Users provide to Aerem by completing the surveys;
  • Information relating to logs is automatically reported by the User's browser when the User accesses a web page. Aerem's servers may automatically record certain information that the User's browser redirects whenever the User visits any website. The server logs may include information such as the User's web request, browser type, referring/ exit pages and URLs, Internet Protocol (IP) address, number of clicks, domain names, landing pages, pages viewed, and oter such information. Aerem uses this information, which does not identify users, to analyze administer the Website trends, gather demographic data, track users' movements around the website, and track users' movements around the website about the Userbase. Aerem does not link this automatically collected data to personally identifiable information.

Non-Personal Information

Aerem may collect non-personal identification information about Users whenever they use website. Non-personal identification information may include the type of computer, browser name, which site the users came from or advertisement that they viewed or clicked on and technical information about the Users means of connection to the website such as the operating system and the Internet service providers utilized and other similar information. This information helps us provide an online experience optimized for the user device and manage our online advertising programs.

Sharing of Information

Aerem may share your information, including the bureau reports, with its service providers, affiliate(s), agents, partners and such other third parties for

  1. to perform the functions on behalf or behalf of Aerem;
  2. marketing new products and services by Aerem or by any of its affiliate(s), service partners and third parties; or
  3. marketing the services provided by such third parties, affiliates and service partners of Aerem.
  4. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order (including in response to public authorities to meet national security or law enforcement requirements).
  5. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

Hereby expressly declared that Aerem should not be responsible for using the information by such third parties and service partners and their policies.

Protecting Your Privacy and Information

Aerem adopts appropriate data collections, storage models and security measures to protect against alteration, unauthorized access, disclosure of your personal information, security credentials, transaction information and data stored on our website. We use secure SSL encryption for the exchange of all the sensitive and private data between the website and its users.

Upon specific request, we will remove/block your personally identifiable information from our database, leading to cancelling the registration. However, the information may remain stored in archive on the servers even after the deletion or the termination of the account.

Aerem will take appropriate steps to protect your privacy concerning the use of our website. The website may provide links to third party sites. Since we do not control such linked sites, we encourage you to review the third-party sites' privacy policies.

Use of Cookies

Aerem collects certain information from the User's browser using small data files called "cookies." Aerem uses session ID cookies to confirm that customers are logged in. This type of cookie helps Aerem recognizes a customer if they visit multiple pages on the site during the same session so that separate passwords are not required to access each time. Cookies will be terminated once the customer closes the browser. By default, to make it easier for the customer when returning to the Website, Aerem may use a persistent cookie that stores customer login ID (but no password). Aerem encodes its cookies so that only Aerem can interpret the information stored in them. The User has an option may remove or block this cookie using the User's browser settings to disable the feature.

Aerem's Privacy Policy does not cover the use of cookies by its partners and affiliates. Aerem does not have access or control over these cookies. Aerem's partners and affiliates may use session ID cookies to provide a custom user experience and to track the success of Aerem's partnership with them.

Session Data

Aerem automatically logs generic information about your device's connection to the Internet, which we call "session data". The Session data is anonymous and not linked to any personal information. This data consists of information such as the operating system, IP address, type of browser, software used and the activities conducted on our website. An Internet Protocol address is a number that lets the device attached to the Internet know where to send the data back to the User wishes to view.

Aerem may collect session data as it helps to analyze things such as the links visitors are most likely to click, how visitors click on the preferences, the time spent by the User on the website etc. It will help us diagnose any problems with our servers and allow us to upgrade our systems. Although this information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP) and the approximate geographic location of their point of connectivity.

Linking to Third Party Websites

Users may find advertising or other content on our website that may link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. These sites and services may have their privacy policies and customer service policies of their own. Browsing and interaction on any other website, including websites that link to our Site, is subject to that website's terms and policies. Aerem does not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. Besides, these sites or services, including their content and links, may constantly be changing.

Data Retention

Aerem will retain User information will until the User's account is active or needed to provide services to the User. If the said User wishes to cancel its account, the User may contact Aerem at Aerem will also retain and use User information as necessary to comply with its legal obligations, resolve disputes, and enforce its agreements or for any other business purposes.

Changes to the Privacy Policy

Aerem reserve the right to modify or amend the terms of our Policy from time to time. The "Last Updated" information at the top of the Policy indicates the most recent modifications were made to the Policy.

Aerem will endeavour to post any changes to this Privacy Policy on our webpage. While Aerem will make reasonable efforts to keep posted on any updates to this Policy, we also recommend reviewing the Policy periodically to make sure that you are aware of any changes.

By using this website, you convey your acceptance of this policy. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Applicable Laws

This Policy shall be governed by and construed under the laws of the Republic of India, and subject to the provisions of arbitration set out herein, the courts at Mumbai shall have exclusive jurisdiction concerning any disputes arising out of or in connection with this Policy.

If a dispute arises between Aerem and the User regarding the validity, interpretation, implementation, or alleged breach of any provision of the Policy, the dispute shall be referred to and finally resolved by arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996, which rules are deemed to be incorporated by reference in this clause.

There shall be one (1) arbitrator, and the seat of the arbitration shall be Mumbai, India.

The language of the arbitration proceedings and all written decisions and correspondence relating to the arbitration shall be English.


Any questions or concerns about this privacy policy should be addressed to: